Knowledge Blocks

All of your information is broken down into "Knowledge Blocks"

Example of a Knowledge Block

Overview

Reaching autopilot depends on your AI's ability to respond to messages accurately and consistently.

This requires a well-structured Knowledge Base where your AI can quickly pull the most relevant information. In HostAI, this is achieved by breaking down your data into what we call "Knowledge Blocks"

These atomic blocks allow your AI to quickly retrieve the right info at the right time. Understanding this structure will help you get familiar with the system faster.

Whenever you add knowledge you will be adding a Knowledge Block

Types of Blocks

Any piece of information you add will be one of three types of knowledge blocks:

This block applies to one listing

1. Applies to One Listing– These blocks contain information tailored for a single listing, like Wi-Fi codes or check-in instructions.

2. Applies to Multiple Listings – These blocks contain details that apply to a group of listings, such as neighborhood recommendations.

3. Applies to All Listings – These blocks contain company-wide information, including policies or standard procedures.

This structured approach helps you add knowledge easily and quickly, while also allowing your AI to filter through knowledge efficiently to create precise and useful responses.

Learn More

Read on to learn all of the places where you can add knowledge to your knowledge base

Add Knowledge from Inbox

Add Knowledge from Knowledge Base

Import Knowledge from External Data Sources