Stay Extension Upsells
Set Up Post-Stay and Pre-Stay Gap Night Upsells
How it works
HostAI will look through each listing's calendar
It will detect all of the gap nights between reservations
Once a gap night is detected, it will generate an upsell message for you to send to guests to extend their stay
Upsells aren't sent automatically
Create a Gap Night Upsell (Pre-Stay)
A pre-stay gap night is a gap night before a guest's scheduled reservation.
Click Create Upsell
Click Select Upsell Type and select Pre-Stay Gap Night
Set your upsell conditions
In the set up above, the AI will look at a listing's calendar 3 days before every guest checks in and will detect an upsell if there are exactly 2 gap nights between reservations
Set up multiple pre-stay upsells if you want the AI to search for only 1 gap night, or up to 4 gap nights
Edit the upsell message (use the variables to customize and personalize it to your voice)
Create a Gap Night Upsell (Post-Stay)
A post-stay gap night is a gap night after a guest's scheduled reservation.
Click Create Upsell
Click Select Upsell Type and select Post-Stay Gap
There are two post-stay gap options. One starts detecting for gap nights before the check-in date and the other starts detecting before the checkout date.
Set your upsell conditions
In the set up above, the AI will look at a listing's calendar 3 days before every guest checks out and will detect an upsell if there are exactly 2 gap nights between reservations
Set up multiple post-stay upsells if you want the AI to search for only 1 gap night, or up to 4 gap nights
Edit the upsell message (use the variables to customize and personalize it to your voice)
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